Returns & Exchanges

Hassle-Free Returns & Exchanges

We want you to love your Vivace Diary products! If something isn’t right, don’t worry—we’ve got you
covered.

Return & Exchange Policy

Timeframe: You can return or exchange items within 30 days of receiving your order.
Condition: Items must be unused, unwashed, and in their original packaging with tags
attached.
Refunds: Refunds will be issued to the original payment method once we receive and inspect
your return.
Exchanges: If you need a different size or color, we’ll send you a replacement after we receive
your return.

How to Make a Return

1. Email Us at [info@vivacediary.com] with your order number and reason for return.
2. Pack Your Item securely in original packaging.
3. Ship It Back to the address we provide in our response.
4. Get Your Refund/Exchange once we process your return.